Most plumbing calls are not emergencies. They are the dripping faucet you have stopped hearing, the toilet that runs at night, the shower that lost pressure, the shutoff valve that will not turn. Small things, until one of them is not.
Genzel handles residential plumbing repairs across McKinney and Collin County. Licensed, insured, Texas license RMP-23766, family-owned since 2001.
You do not need to diagnose it before you call. Describe what you are seeing and we will work out what it is. Half of the calls we take start with someone apologizing for not knowing the right word for it.
★★★★★
“I highly recommend Genzel Plumbing. Brody Genzel is extremely knowledgeable, professional, and courteous. He took the time to explain what was wrong, answer all my questions, and complete the repairs in a timely manner. He ensured everything was working properly and the area was perfectly clean before he left. Brody is a pleasure to work with and always provides excellent service!”
Randell
★★★★★
“I woke up with a water soaked bathroom rug. Called Genzel Plumbing and Parker Genzel came and looked at my situation. He had to replace turn on /off valves. He had this job done in no time. What an amazing company and Mr. Parker was so polite and courteous. Good to see a company still holding these values. I will call them again when needed.”
Joanna
★★★★★
“Wonderful service!! I have had both Luke and Parker Genzel fix different issues throughout this year. They are so polite and professional. They really know what they’re doing and are quick to respond. Averi handled making the appointment and was so accommodating and quick to send updates. I highly recommend using them!”
Holly
Quoted as written from Genzel Plumbing’s Google reviews.
We explain what is wrong, show you the options and review the pricing before any work begins. Most repairs come with Good, Better, Best choices, so a repair that fits your budget is an actual option rather than a conversation you have to force.
Our repairs are backed by a warranty. Paying twice for the same problem is the thing homeowners tell us they resent most about plumbers, so we do not work that way.
You can track your plumber and get updates as they head to you. Your time counts.
Plumbing does not keep office hours. If you have a burst line, no water, or water where it should not be, call (972) 238-5585. Emergency calls are prioritized and we will give you the next available arrival window.
Yes, before you need it. In most Collin County homes it is either near the front of the house at the meter box or on an exterior wall. Find it on a calm afternoon rather than at midnight with water coming through a ceiling.
It is worth fixing. A steady drip wastes a surprising amount over a year, and the wear that causes it does not reverse. It is also one of the cheapest visits we do.
Common causes are a failing pressure regulator, a partly closed valve, or scale narrowing older pipes. If the drop was sudden rather than gradual, it is worth looking at quickly, because a leak can also present that way.
Fees vary with the type of work and the time of day. Ask when you call and we will tell you before we book anything. Guardian Plan members pay no dispatch fee at all.
McKinney, Frisco, Allen, Plano, Prosper, Anna, Celina, Richardson, Fairview, Gunter and Van Alstyne.
Across Collin County. We come to McKinney, Allen, Anna, Celina, Plano, Prosper and Richardson, and to Frisco, Fairview, Gunter and Van Alstyne. All service areas.
Protecting Homes. Serving Families.
Genzel Plumbing Company, 6851 Virginia Parkway, Suite 201, McKinney, TX 75071. Call (972) 238-5585. Family owned since 2001. Licensed and insured, Texas license RMP-23766. Plumbing Done Right. People First.
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