Drain Cleaning

Clogged drain in McKinney? We clear it and tell you why it happened.

A slow shower or a gurgling kitchen sink is easy to live with for a while. A main line backup is not. Either way the fix starts the same: clear the blockage, then find out what caused it so you are not calling us again in six weeks.

Genzel has cleared drains in McKinney and Collin County homes since 2001. Our plumbers are licensed, insured and carry Texas license RMP-23766.

Drains we clear

• Kitchen sinks, including grease and garbage disposal clogs
• Bathroom sinks, tubs and showers
• Toilets that clog repeatedly or back up into the tub
• Main sewer lines, where several drains slow down at once
• Outside cleanouts and yard lines

When several drains go at once, it is the main line

One slow sink is usually a local clog. Two or more fixtures backing up, gurgling sounds when the washer drains, or sewage smell in a bathroom, and the problem is further down the line. That is the point where guessing gets expensive.

Camera inspection instead of guesswork

For recurring clogs and main line problems we run a camera down the line and look. It shows what a snake cannot: tree roots at a joint, a belly holding water, grease buildup, or a cracked section of old cast iron. You see the same screen we do.

Tree roots and old cast iron are both common in older McKinney and Richardson neighborhoods. Knowing which one you have decides whether you need a cleaning, a spot repair or a longer conversation about the line.

What it costs, before we start

We explain the problem, walk you through the options and review pricing before any work begins. Most drain jobs come with Good, Better, Best choices so you decide what fits your home and your budget. No work starts until you say so.

Members get $150 off drain cleaning

Genzel Guardian Plan members get $150 off drain cleaning once a year, 15 percent off every service call, and no dispatch fee ever. The plan is $27 a month or $282 a year. If you are calling about a drain anyway, it usually pays for itself on the first visit.

A straight answer on warranties

We do not warranty drain stoppages, and you should be wary of anyone who says they do. What goes down the drain decides whether a clog comes back, and nobody controls that. What we can do is tell you why it clogged, and when the same line keeps blocking, put a camera down it so you know whether the pipe itself is the problem before you pay to clear it a third time.

You can track your plumber

When your appointment is booked you get arrival updates, so you can carry on with your day instead of waiting on a four hour window.

Backed up right now?

Call (972) 238-5585. Emergency calls get priority and we will tell you the next available arrival window when you call, so you are never left guessing.

Drain cleaning questions we get asked

Why does my drain keep clogging after it was cleared?
Because the clog was cleared but the cause was not found. Roots at a joint, a section of pipe that has sagged and holds water, or heavy scale in old cast iron will all re-clog within weeks. A camera inspection tells you which one you have.

Are chemical drain cleaners a bad idea?
They are hard on older pipes and they rarely clear a real blockage, they just open a channel through it. On cast iron they accelerate corrosion. If a bottle has not fixed it, stop pouring and get it looked at.

Several drains are slow at the same time. What does that mean?
Usually the main line rather than any single fixture. Gurgling when the washing machine drains, or a toilet bubbling when you run the sink, points the same way. Worth dealing with quickly, because the next stage is a backup.

Do you use a camera on every job?
No. A single slow bathroom sink does not need one. We recommend a camera for recurring clogs, main line problems and older homes where we need to know the condition of the pipe before advising anything.

Can tree roots really get into a sewer line?
Yes, and it is common in established McKinney and Richardson streets. Roots find the moisture at a joint or a crack and grow in. Cutting them clears the line, but they come back unless the pipe itself is dealt with.

Drain cleaning across Collin County

We clear drains in McKinney, Frisco, Allen, Plano, Prosper, Anna, Celina, Richardson, Fairview, Gunter and Van Alstyne.