What our customers say

Genzel Plumbing is rated 5.0 on Google by Collin County homeowners, a Nextdoor Neighborhood Fave for 2025, one of Three Best Rated's top three plumbers in McKinney for 2023, and an Expertise.com Best Plumbers in McKinney pick for 2022. Here are a few of the reviews, quoted as written.

Google reviews

"On time...great customer care and attention to detail. Professional appearance and quick response to call for service. Used for years. Highly recommended!!! Techs Wyatt and Parker are awesome." Bonnie Patterson

"Parker was on time and discovered the issue immediately and the stoppage was fixed in less than an hour! Highly recommend this family business!!" Darrin Deflice

Why Customers Choose Genzel

The same four things come up in review after review. Customers say we show up when we said we would, which is the arrival window plus tracking doing its job. They say the cost was explained first; prices come before the work as Good, Better, and Best options. They mention the people, which is the part Robby and Jamie Genzel care about most: the company runs on faith and family, and it hires people who treat your home like their own. And they say the problem stayed fixed. The work is guaranteed, and nobody should pay twice for the same problem.

Had us out recently? A Google review helps the next McKinney family find us. Need us now? Call (972) 238-5585 or request an appointment.