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Introducing the Genzel Guardian Plan

Your home's plumbing, protected all year long.

From $27 a month.

Priority booking, a yearly service on your water heater and your drains, and 15 percent off every call. From the family-owned plumbers Collin County has trusted since 2001.

Call (972) 238-5585 to join

Enrollment takes a few minutes and your discount starts on the first call.

Serving Collin County since 2001

No dispatch fees, ever

Less than a dollar a day

What members get

Most popular

Genzel Guardian Plan

$27

a month, on a 12-month plan

Or $282 a year, which saves $42

Call to join

(972) 238-5585

15 percent off every service

On every eligible service call, with savings of up to $500 per call.

No dispatch fees, ever

Trip fees waived on every visit, for as long as you are a member.

Water heater flush

One complimentary tank or tankless water heater flush per membership year, for one unit.

Whole-house plumbing inspection

A visual inspection of the plumbing system in your home, once a year.

Annual water quality test

Contaminants, hardness, pH and chlorine, once a year at no charge.

$150 off drain cleaning

Once per membership year. For most households it covers the visit on its own.

Appointments within 24 hours

Monday through Friday. Members go to the front of the line.

Video chat with a plumber

Talk face to face with a licensed Genzel plumber, Monday to Friday during business hours.

Your home's plumbing, protected all year, for less than a dollar a day. The Genzel Guardian Plan is $27 a month on a 12-month plan or $282 a year (which saves $42), and the benefits start the moment you enroll. Family owned in McKinney since 2001, licensed and insured under Texas license RMP-23766. To sign up, call (972) 238-5585 or request a call back.

How it works

Enroll by phone or online. Your 15 percent discount activates immediately on your first call. Then call the office to schedule your included flush, inspection and water quality test at a time that suits you. From there, if something goes wrong, you get priority scheduling and no dispatch fee.

Guardian Plan questions

When does my 15 percent discount activate? The moment you enroll. It applies to every eligible service call, with savings of up to $500 per call.

Can I cancel? Yes, at any time. If you cancel before completing a full 12-month term, standard non-discounted rates for services already performed become due at cancellation.

When are you available for service? Members get priority scheduling Monday through Friday. We reserve Sundays for faith and family; that is part of who we are as a family business.

Do I need flush valves on my water heater? Yes. If your system does not have them, installation is available at an additional cost.

Can I combine Guardian Plan benefits with other promotions? No. Guardian Plan discounts cannot be combined with other coupons, promotions or special offers.

How do I schedule my annual benefits? Call the office and we coordinate the included services at a time that works for you.

How does monthly billing work? The plan is billed automatically each month, continues through the 12-month term, and renews automatically unless you cancel before your renewal date.

Membership terms and cancellation

The Genzel Guardian Plan offers a monthly membership of $27.00 per month billed monthly with a 12-month commitment, or an annual membership of $282.00 per year, saving $42 when paid annually. Benefits begin immediately on enrollment and apply only to the enrolled property. Monthly memberships may be cancelled at any time; cancellation before completing the initial 12-month term results in the retroactive removal of membership discounts and complimentary services received, and any remaining balance becomes due at cancellation. Annual memberships are prepaid and non-refundable once benefits have been used. Benefits are non-transferable.

Ready to protect your home? Call (972) 238-5585 or request a call. Members in McKinney, Allen, Anna, Celina, Plano, Prosper and Richardson.

Tell us what is wrong. You will know the price before we start.

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