Water Heater Repair in Richardson, TX

The hot water has gone, or gone rusty, or the tank has started rumbling in the garage. In Richardson that heater is often the second or third one the house has had, sitting in a home from the 1960s, 70s or 80s, and the question is the same one it always is: repair or replace? We answer it with a diagnosis, not a sales pitch.

Genzel Plumbing has repaired and replaced water heaters across Richardson since 2001. Family owned, licensed and insured, Texas license RMP-23766.

What we usually find in Richardson water heaters

No hot water at all is often a pilot, thermocouple, heating element or a tripped breaker on an electric unit. Hot water that runs out fast is usually sediment taking up space in the tank, or a broken dip tube. Rumbling and popping is sediment cooking on the tank floor, and Richardson's hard water makes plenty of it. Rusty or smelly hot water points at the anode rod, sometimes the tank. Water in the pan or at the base can be a fitting or the T and P valve, or the tank itself, and that one we look at quickly.

Repair or replace, answered straight

We tell you the age of the unit, what is wrong, what the repair costs and what a replacement costs, and leave the decision with you. If a part buys a well kept ten year old tank a few more years, we say so. If you are about to spend half the price of a new heater on a twelve year old one, we say that too. Prices come as Good, Better and Best options before any work, and financing is available when it turns into a replacement you had not planned.

Tank and tankless water heater installation in Richardson

When it is time to replace, we install tank and tankless water heaters sized for the household, vented and permitted to code. Richardson's older homes sometimes need gas line or venting work for a tankless conversion, and we tell you exactly what your house needs before you commit. Pairing a new heater with water softening slows the scale that shortened the last one's life. Read more on water heater installation and tankless water heaters.

Maintenance that makes a difference here

Hard water is why so many Richardson heaters fail early. Minerals settle on the tank floor, insulate the burner from the water, and the unit works harder for a shorter life. A flush once a year is the cheapest maintenance in the house. Genzel Guardian Plan members get that flush included every year, along with 15 percent off every service and no dispatch fees, for $27 a month or $282 a year. Flush valves are required for the annual flush; we can install them if your unit does not have them.

Water heater questions from Richardson homeowners

How long should a water heater last in Richardson? Less than the brochure says. Hard water shortens the life of a tank. Annual flushing is what changes that most.

There is water in the pan under my heater. What do I do? Shut off the water supply to the heater and call us. A fitting or the pressure relief valve are repairable. If the tank has gone, catching it early is the difference between a replacement and a flooded garage.

Should I repair a heater that is over ten years old? Sometimes. A cheap part on a well maintained tank, yes. Several hundred dollars, usually not. You get both numbers.

Is tankless worth it in an older Richardson home? Often, but the conversion is a bigger job than a like for like tank swap because of gas and venting. We will price both.

No hot water right now? Call (972) 238-5585. Loss of hot water is treated as urgent and we will give you the next available arrival window. We also repair water heaters in Plano, Allen and McKinney. Back to plumbers in Richardson, TX or the water heater repair hub. All service areas.